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Policy on Delivery of Services and Refund

Students from all over the world use When a student makes a payment, the funds are held in their account for six (6) months from the date of transaction. During this time, these may be used to obtain any service provided by

We will not refund money to users for amounts less than or equal to PKR 3,000.

In cases where the user notifies us in writing that they are dissatisfied with the service, within 2 days of availing that service, and we agree with the exceptional case, we will credit the amount to their account so that it can be used for some other service. In this case, the user must contact in writing via email.