Overview and Important Definitions
The TutorBees.net World Wide Web site (site), the services provided in connection
therewith (the Services) and the software available for download from
TutorBees.net
or the site in connection with the Services (the Software) are owned, operated and
maintained, as applicable, by TutorBees.net ("we", our or us).
By
(1) using or accessing the site or the Services;
(2) downloading,
accessing, installing or using the Software; or
(3) paying for someone else
to use or access the site or the Services or download, access, install or use the
Software, you agree to the terms and conditions set forth below (Terms).
If you do not agree with these Terms,
neither you nor your designee or giftee may access, download, install, or use (as
applicable), the site, the Services or the Software. For the purposes of this
agreement, you means a parent or guardian who pays for access to the Services as
well as the student who accesses or uses the Services. If you are a parent,
guardian, or other person who enables a child to access the Services, you agree to
stand in the shoes of such child for the purposes of making us whole in case of
damages or indemnification that could properly lie against a child, if not for his
or her age.
If someone else is paying for (or authorizing) your tutoring account, you
agree to print this document and hand it to them.
We reserve the right to make changes to these Terms at any time. Any such
modifications will become effective immediately upon posting to the site and your
continued use of the site, Services and/or Software constitutes your agreement to
such modifications. You agree to periodically review the current version of these
Terms as posted on the site.
Services
Through our Services, site and Software, we enable users to connect with tutors
('Tutors') who provide offline and live, one-to-one instruction, tutoring and
learning services in our proprietary online classrooms (Tutoring Sessions). The
Services include, without limitation, keeping track of users' favourite Tutors,
smart-matching users with the best available Tutors and content, facilitating and
hosting Tutoring Sessions, and taking feedback from users.
As part of the Services, we require all Tutors to go through an interview process
which makes reasonable efforts to confirm the validity of Tutors' claimed
educational credentials and experience. We do not endorse or make any
representations or warranties regarding the reliability of the Tutors.
You are solely responsible for all service, telephony and/or other fees and costs
associated with your access to and use of the Services and for obtaining and
maintaining all telephone, computer hardware and other equipment required for such
access and use.
The Services are currently available during business days, from 08:00 AM to 08:00
PM other than National and Regional Holidays in Islamic Republic of Pakistan.
As an online service TutorBees.net may periodically be unavailable as we perform
maintenance and upgrades.
Ethical Use Policy
At TutorBees.net, we are unwavering in our commitment to academic integrity while
facilitating learning. We strictly prohibit the use of our Services for any type of
academic fraud. We do not condone cheating, plagiarism, or academic dishonesty of any
kind including but not limited to:
-
Use of Services for the purpose of cheating instead of facilitating learning.
-
Engaging tutors to finalize assignments, compose papers, participate in quizzes, or
undertake tasks on your behalf.
-
Utilize the Services for any intention that goes against the academic integrity and
honesty guidelines or other conduct policies of your school, university, academic
institution, or workplace.
If you still go ahead and make a payment to get assistance for any such activity,
TutorBees.net will not be liable to refund such a payment.
A violation of our Ethical Use Policy will result in immediate account blockage and/or
termination.
Privacy Policy
We are concerned about your privacy while accessing the site and using the
Services. Please review our
Privacy Policy
on our site.
Registration Obligations
To use the Services, you will need to register on the site, pay any
applicable fees, and obtain an account, username and password. When you
register, the information you provide to us during the registration process
will help us in offering content, customer service, and network management.
You are solely responsible for maintaining the confidentiality of your
account(s), username(s) and password(s) and for all activities and
liabilities associated with or occurring under your account(s), username(s)
and password(s). You must notify us immediately of any unauthorized use of
your account(s), username(s) or password(s) and any other breach of security,
and (b) ensure that you exit from your account(s) at the end of each session.
We cannot and will not be responsible for any loss or damage arising from
your failure to comply with this requirement or as a result of use of your
account(s), username(s) or password(s), either with or without your
knowledge. However, you could be held liable for losses incurred by us or
another party due to someone else using your account(s), username(s) or
password(s).
You may not transfer your account(s), username(s) or password(s) to another
person, and you may not use anyone else's account(s), username(s) or
password(s) at any time without the permission of the account holder. In
cases where you have authorized or registered another individual, including a
minor, to use your account(s), you are fully responsible for
(i) the
online conduct of such user;
(ii) controlling the user's access to and
use of the Services; and
(iii) the consequences of any misuse.
In
the event that you permit a minor to use your account(s), we reserve the
right to provide access to your account(s) and all information contained
therein to such minor's parents, guardians or other authorized adults. (An
exception to this is that we will never share your credit card information.)
For additional information on how we use your information, please see our
Privacy Policy.
Your obligations
with respect to registration are described below.
In consideration of your use of the Services, you agree to
(a) provide
true, accurate, current and complete information about yourself as prompted
by the Service's registration form (such information being "Your Data"),
(b) maintain and promptly update Your Data to keep it true, accurate,
current and complete; and
(c) comply with these Terms of Use. If you
provide any information that is untrue, inaccurate, not current or
incomplete, or if we believe that such information is untrue, inaccurate,
not current or incomplete, we reserve the right to suspend or terminate
your account(s) and refuse any and all current or future use of the
Services, or any portion thereof. You agree not to use the site, the
Services or the Company Content (as defined below) to recruit, solicit, or
contact in any form Tutors or potential Consumers for employment or
contracting for a business not affiliated with us without our advance
written permission.
If you reside outside Pakistan, your registration indicates your explicit
consent that the personal information you have provided may be transferred
and stored in countries outside your home country. Your personal
information shall only be used in accordance with our
Privacy Policy.
User Content
Any materials, information, communications or ideas that you upload,
communicate or otherwise transmit or post to us, the site, the Tutors
or the Services by any means ("User Content") will be treated as
non-confidential and non-proprietary, and may be disseminated or used
by us for any purpose whatsoever, including, but not limited to,
quality control and professional development, as well as our
developing, manufacturing, and marketing our current and/or future
Services. By uploading or otherwise making available any User Content,
you automatically grant and/or warrant that the owner has granted to us
the perpetual royalty-free, non-exclusive, world wide right and license
to use, reproduce, modify, publish, distribute, perform, display, and
transmit the User Content for any purpose, with the exception of
academic source materials such as textbooks, which you assert you are
entitled to upload under the “fair use” doctrine of copyright law. In
addition, if you request that our system display a representation of a
page or problem from a textbook or workbook, you expressly warrant that
you are in proper legal possession of such a textbook and that your
instruction to our system to display a page or problem from your
textbook is made for the sole purpose of facilitating your tutoring
session, as a classic example of “fair use” under copyright law.
You agree that we may record all or any part of any Tutoring Sessions
(including voice chat communications) for quality control and other
purposes. We reserve the right to review the Tutoring Sessions for any
purpose. Notwithstanding anything to the contrary above, you agree that
we own all transcripts and recordings of Tutoring Sessions and that
these Terms shall be deemed an irrevocable assignment of all such
transcripts and recordings, each portion thereof and all intellectual
property rights therein to us. You also hereby grant to us the
perpetual royalty-free, non-exclusive, worldwide right and license to
use, reproduce, modify, publish, distribute, perform, display, and
transmit for any purpose all comments that you may provide to us on or
through the site, the Services or any other means, including comments
provided as a part of user satisfaction or other similar surveys.
Copyright
You acknowledge that the Software, the technology underlying the
Services, and all other software, designs, materials, information,
communications, text, graphics, links, electronic art, animations,
illustrations, artwork, audio clips, video clips, photos, images,
tutoring session data and other data or copyrightable materials,
including the selection and arrangements thereof, provided or made
available to you in connection with the site, the Software or the
Services (collectively, the "Company Content") are the proprietary
works of us and/or our affiliated and/or third party providers and
suppliers (Third Parties) and are protected, without limitation,
pursuant to Pakistan and foreign copyright laws. Except as expressly
authorized by us or in these Terms, you may not copy, reproduce,
publish, perform, distribute, disseminate, broadcast, circulate,
modify, create derivative works of, rent, lease, sell, assign,
sublicense, otherwise transfer, display, transmit, compile or collect
in a database, or in any manner commercially exploit the site,
Company Content or the Services, in whole or in part. You will not,
in any manner, without our prior written approval, decompile,
disassemble, reverse engineer, reverse assemble or otherwise attempt
to discover any source code of, the Software or any other Company
Content, the site or the Services. You may not store any significant
portion of any Company Content or the Services in any form, whether
archival files, computer-readable files or any other medium. You may
not "mirror" any Company Content or the Services on any server. Any
unauthorized or prohibited use of the Software, other Company
Content, the site or the Services may subject the offender to civil
liability and criminal prosecution under applicable laws.
You may download and print a reasonable number of copies of
documentation provided or available in connection with the Company
Content for your own noncommercial personal or educational use only
and we grant you a limited, non-perpetual, revocable,
nontransferable, non-assignable, non-exclusive, royalty-free license
to access and utilize the Services, the Software and the other
Company Content for your own noncommercial personal or educational
purposes while these Terms are in full force and effect; provided
that (i) any permitted copies of documentation provided or available
in connection with the Company Content contain, in an unmodified
form, (a) all language designations contained in the materials
originally provided to you by us indicating the confidential nature
thereof and (b) all copyright or other proprietary rights notices
contained in the materials originally provided to you by us and an
original source attribution to us and/or the applicable Third
Parties; and (ii) you will not modify of any of the Company Content
except as approved by us in advance in writing. You acknowledge that
we and/or Third Parties, as applicable, hold all right, title and
interest in and to all tangible and intangible aspects of the Company
Content, the site and the Services, including without limitation, all
patents, copyrights and trade secrets pertaining thereto, and that,
except for the limited rights set forth above, you do not acquire any
intellectual property right or license in any of the foregoing by
downloading or printing the Company Content or otherwise, including
without limitation, by accessing or using the site, the Company
Content or the Services. The rights granted to you herein are
revocable by us in accordance with these Terms.
As a Tutor, you agree to safeguard the Company Content and the
Services (collectively, Proprietary Information) and to prevent the
unauthorized, negligent or inadvertent use or disclosure thereof.
You will not, without our prior written approval, directly or
indirectly, use or disclose the Proprietary Information to any
person or business entity except for a limited number of your
employees who are on a need-to-know basis and who agree in writing
to be bound by the restrictions on use and disclosure set forth in
these Terms or restrictions no less restrictive than these Terms.
You agree to promptly notify us in writing of any use or disclosure
of Proprietary Information in violation of these Terms. You
acknowledge that the use or disclosure of the Proprietary
Information in any manner inconsistent with these Terms will cause
us irreparable damage and that we will have the right to (i)
equitable and injunctive relief to prevent such prohibited use or
disclosure, and (ii) recover the amount of all damages (including
attorney fees and expenses) in connection with such prohibited use
or disclosure.
As a Student/user, you agree to safeguard the Company Content and
the Services (collectively, Proprietary Information) and to prevent
the unauthorized, negligent or inadvertent use or disclosure
thereof. You will not, without our prior written approval, directly
or indirectly, use or disclose the Proprietary Information to any
person or business entity except where authorized by us in writing.
You agree to promptly notify us in writing of any use or disclosure
of Proprietary Information in violation of these Terms. You
acknowledge that the use or disclosure of the Proprietary
Information in any manner inconsistent with these Terms will cause
us irreparable damage and that we will have the right to (i)
equitable and injunctive relief to prevent such prohibited use or
disclosure, and (ii) recover the amount of all damages (including
attorney fees and expenses) in connection with such prohibited use
or disclosure.
Links
The site or the Services may provide links to non-TutorBees.net
World Wide Web sites or resources (Third Party Sites). This may
include Tutors sending links to Third Party Sites and/or causing
Third Party Sites (such as study resources or online education
pages) to pop-up for your review. Because we have no control over
Third Party Sites, you acknowledge and agree that we are not
responsible for the availability of Third Party Sites, and do not
endorse and are not responsible or liable for any content,
advertising, products, services or other materials on or
available from Third Party Sites. You further acknowledge and
agree that we shall not be responsible or liable, directly or
indirectly, for any damage or loss caused or alleged to be caused
by or in connection with use of or reliance on any such content,
advertising, products, services or other materials available on
or through any Third Party Sites or for any mistakes, defamation,
libel, slander, omissions, falsehoods, obscenity, pornography, or
profanity contained therein.
Conduct, Fraud, and Consequences of Fraud
You may only access the site and use the Company Content and
the Services for lawful purposes. You are solely responsible
for the knowledge of and adherence to any and all laws, rules,
and regulations pertaining to your use of the Services. You
shall not upload to, distribute through, or otherwise publish
through the site or the Services any content that you do not
have the right to transmit or that is libelous, defamatory,
obscene, pornographic, threatening, invasive of privacy or
publicity rights, abusive, illegal, otherwise objectionable, or
that could constitute or encourage a criminal offense, violate
the rights of any party, or otherwise give rise to liability or
violate any law. You agree that you will not in any way: (i)
interfere with the ability of others to access or use the
Services; (ii) disrupt the normal flow of communication or
otherwise act in a manner that negatively affects other users'
ability to use the site or the Services; (iii) claim a
relationship with or to speak for any individual, business,
association, institution, or other organization for which you
are not authorized to claim such a relationship; or (vi)
interfere with or disrupt the Services or servers or networks
connected to the Services, or disobey any requirements,
procedures, policies, or regulations of networks connected to
the Services. You agree that you will treat the tutors with
respect and not use obscenities in the classroom, make threats,
or discuss matters other than those directly related to the
academic subject for which you seek help. You agree that you
will not disclose any information to a Tutor that could be
considered personally identifiable information including your
full name, address, telephone number, email address, social
security number, password or any other information that could
be used to identify or locate you. A violation of this
agreement may lead to a suspension of your account. Similarly,
you agree that you will not solicit any such information from
any tutor, and agree that if any tutor ever discloses such
information to you, asks you for any personal information, or
suggests any offline meeting or conversation, you agree to
immediately report this to us by phone and in writing.
You acknowledge that we may screen User Content, and that we
shall have the right (but not the obligation), in our sole
discretion, to remove any User Content, including terminating
tutoring sessions. Without limiting the foregoing, we have the
right to remove any User Content that violates these Terms or
is otherwise objectionable.
You agree that if you defraud or access our system (or Tutors)
through any method that is in any way improper, attempt to do
so, or allow anyone else to do so, you will immediately pay us
$50 per hour, plus all costs we incur related to detecting and
investigating your improper action(s), for each hour (or part
thereof) that you (a) obtain improperly, (b) use, and/or (c)
allow anyone else to use.
You agree that our cost of investigation will always be a
minimum of $250 and will include inside and outside attorney
and paralegal time and related fees, as well as the fees of
private and forensic investigators and all court and other
costs associated with collecting the amounts you owe, such as
the costs related to requesting subpoenas from courts and then
serving those subpoenas on you as well as serving them on
Internet Service Providers, phone companies, schools, and other
persons or organizations that we feel may be able to assist
with our investigation.
For the purposes of this document, defrauding our system or
accessing them improperly means creating accounts and/or adding
time to them and/or using time from them in any manner other
than by following our defined procedures for creating valid
accounts and then paying for the tutoring you receive.
Further, you explicitly agree that if you have at any time
provided us with a valid credit card number for any reason,
including initial authorization of your account, you hereby
explicitly agree that we have your approval to charge your card
for the full amount of the time you obtained improperly, plus a
minimum of $250 towards our costs. For example, if you create
twenty accounts on TutorBees.net under a hypothetical “one free
question” or “one free Demo” promotion, using multiple cell
phones and/or credit cards, you agree that we may charge your
card $500 (twenty times $25). You further agree that you will
not dispute such a charge and that we retain the right to
collect any additional actual costs.
Disclaimer of Warranty; Limitations
THE COMPANY CONTENT, THE SITE, THE SERVICES AND EACH PORTION
THEREOF ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE
PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES,
EXPRESS OR IMPLIED, WITH RESPECT TO THE SITE, THE COMPANY
CONTENT, THE SERVICES AND EACH PORTION THEREOF, INCLUDING,
BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER
VIOLATION OF RIGHTS. WE DO NOT WARRANT OR MAKE ANY
REPRESENTATIONS REGARDING THE USE, VALIDITY, ACCURACY, OR
RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE
RESPECTING, THE COMPANY CONTENT, THE SITE, THE SERVICES, EACH
PORTION THEREOF OR ANY THIRD PARTY SITES.
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO,
NEGLIGENCE, SHALL WE OR THIRD PARTIES BE LIABLE FOR ANY
DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR
PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE
COMPANY CONTENT, THE SITE, THE SERVICES OR ANY PORTION
THEREOF, EVEN IF WE OR OUR AUTHORIZED REPRESENTATIVE HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF
THE SITE, THE COMPANY CONTENT, THE SERVICES OR ANY PORTION
THEREOF RESULTS IN THE NEED FOR SERVICING, REPAIR OR
CORRECTION OF EQUIPMENT OR DATE, YOU ASSUME ANY COSTS
THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. NEITHER WE, NOR
THIRD PARTIES WARRANT THE ACCURACY OR COMPLETENESS OF THE
INFORMATION, TEXT, GRAPHICS, LINKS OR OTHER ITEMS CONTAINED
IN THE COMPANY CONTENT, THE SITE, THE SERVICES OR ANY PORTION
THEREOF OR IN ANY REPORTS OF VERIFICATION SERVICES. YOU AGREE
NOT TO HOLD US (OR OUR AGENTS, EMPLOYEES OR TUTORS) LIABLE
FOR ANY INSTRUCTION, ADVICE OR SERVICES DELIVERED WHICH
ORIGINATED THROUGH THE SITE, THROUGH ANY VERIFICATION SERVICE
OR IN CONNECTION WITH THE COMPANY CONTENT, THE SERVICES OR
ANY PORTION THEREOF.
Indemnification
You agree to indemnify, defend and hold harmless us, and
our affiliates, officers, directors, agents, partners,
employees, licensors, representatives and third party
providers (including our affiliates' respective officers,
directors, agents, partners, employees, licensors,
representatives, and third party providers), from and
against all losses, expenses, damages, costs, claims and
demands, including reasonable attorney's fees and related
costs and expenses, due to or arising out of any User
Content you submit, post to, email, or otherwise transmit
to us or through the Services, your use of the Services,
the Company Content or any portion thereof, your connection
to the Services, or your breach of these Terms. We reserve
the right, at our own expense, to assume the exclusive
defense and control of any matter otherwise subject to
indemnification by you, and in such case, you agree to
fully cooperate with such defense and in asserting any
available defenses.
Trademark Notice
The trademarks, service marks, and logos (the
"Trademarks") used and displayed on the site or in any
Company Content are registered and unregistered Trademarks
of us and others and are protected, without limitation,
pursuant to Pakistan and foreign trademark laws.
Copyrights
We respect the intellectual property of others, and we
ask our users to do the same. If you believe that your
work has been copied in a way that constitutes copyright
infringement, or your intellectual property rights have
been otherwise violated, please provide our Copyright
Agent (identified below) a notice with the following
information:
a. an electronic or physical signature of the person
authorized to act on behalf of the owner of the copyright
or other intellectual property interest;
b. a description of the copyrighted work or other
intellectual property that you claim has been infringed;
c. a description of where the material that you claim is
infringing is located on the site;
d. your address, telephone number, and email address;
e. a statement by you that you have a good faith belief
that the disputed use is not authorized by the copyright
owner, its agent, or the law;
and f. a statement by you, made under penalty of perjury,
that the above information in your notice to us is
accurate and that you are the copyright or intellectual
property owner or authorized to act on the copyright or
intellectual property owner's behalf.
Our Copyright Agent for notice of claims of copyright or
other intellectual property infringement can be reached
by email:
admin@tutorbees.net
Local Laws
Recognizing the global nature of the Internet, you
agree to comply with all local rules including, without
limitation, rules about the Internet, data or privacy.
Modifications to the Service
We may add, change or eliminate features, pricing,
nomenclature and other aspects of the Services and
make other changes at any time and these Terms will
continue to apply to the Services as modified. We
reserve the right at any time and from time to time
to modify or discontinue, temporarily or permanently,
the site or the Services (or any part thereof) with
or without notice. You agree that we will not be
liable to you or to any third party for any such
modification, suspension, or discontinuance of the
site or the Services.
Termination
We may terminate these Terms by providing the
other with notice of such termination, which shall
be effective immediately upon delivery of such
notice to the other party. We may terminate these
Terms immediately without notice for any breach by
you of these Terms or any of our applicable
policies, as posted on the site from time to time.
Furthermore, we may terminate these Terms without
notice to you by terminating your rights to use the
site or the Services for any reason or no reason.
In the event of termination or expiration of these
Terms, the following sections of these Terms shall
survive: all provisions regarding ownership of
intellectual property, indemnification, disclaimer
of warranties and limitations of liability,
Consequences of Improper Conduct, Fraud or Abuse,
the provisions of this section which, by their
nature apply after termination, and the General
provisions below. All licenses granted under these
Terms terminate immediately at the end of your
subscription period, unless you renew have renewed
your subscription and paid any applicable
subscription fees. You agree that upon the
termination of these Terms, we may delete all
information related to you on the Services and may
bar your access to the site and use of the
Services. Upon the termination of these Terms you
will immediately destroy any downloaded or printed
Company Content.
General
These Terms and any policies applicable to you
posted on the site constitute the entire
agreement between the parties with respect to the
subject matter hereof, and supersede all previous
written or oral agreements between the parties
with respect to such subject matter. All rights
not expressly granted herein are expressly
reserved. These Terms shall inure to our benefit
and to the benefit of our agents, licensors,
licensees, successors, and assigns. If any
provision of these Terms is found to be illegal
or unenforceable, these Terms will be deemed
curtailed to the extent necessary to make the
Terms legal and enforceable and will remain, as
modified, in full force and effect.
These Terms and all matters or issues collateral
thereto will be governed by, construed and
enforced in accordance with the laws of the
Islamic Republic of Pakistan applicable to
contracts executed and performed entirely therein
(without regard to any principles of conflict of
laws), and jurisdiction for any court action in
Pakistan. Any notice or other communication to be
given hereunder will be in writing and given by
postpaid registered or certified mail return
receipt requested, or electronic mail. Nothing in
these Terms shall be construed as making either
party the partner, joint venture, agent, legal
representative, employer, contractor or employee
of the other. Neither party shall have, or hold
itself out to any third party as having, any
authority to make any statements, representations
or commitments of any kind, or to take any action
that shall be binding on the other except as
provided for herein or authorized in writing by
the party to be bound.
Payment and Billing
(a) Payment - We or our affiliates make
certain products and services available to
visitors and registrants of the Site. You agree
to pay all fees, plus applicable sales tax, for
any purchases you make concurrent with your
online order. If your payment method is
declined and you receive the products and/or
services, you agree to pay all amounts due upon
demand by us. Certain products that you
purchase and/or download on or through the Site
may be subject to additional terms and
conditions presented to you at the time of such
purchase or download.
(b) Billing - You agree to pay all fees and
charges incurred in connection with your
account (including any applicable taxes) at the
rates in effect when the charges were incurred.
You agree to pay all amounts due upon our
demand. In the event we request a third party
to collect unpaid amounts that you owe us, you
will be liable for all of our attorneys' and/or
collection agency fees.
Satisfaction Guarantee
While we hope that you will be completely
satisfied with our Service, and we are proud
that more than 90% of TutorBees.net users
would recommend us to a friend, we know that
occasionally you may have an unsatisfactory
experience.
If you do have an unsatisfactory session,
please let us know about your experience so
that we may investigate and hopefully improve
our service. To report an unsatisfactory
session you may call us during business hours
at +92 349 4186663, or you may login to
your account and use the
Contact Us
form.
Please remember that our tutors will give
answers to mathematical/ numerical
questions that are in the syllabus!
Subjective answers for other subjects will
be explained in the online tutoring
sessions.
Cancellation Policy
(i.) Free Demo - If you begin using our
Services with the free Demo, please note
that a scheduled online session can be
cancelled 2 hours before the scheduled date
and time of the session.
(ii.) If you avail our online tuitions/
online classes, please use the Inbox/Send Message
functionality to inform your tutor
for cancellation or re-scheduling
requests one day before the class.
For Tutors
Please view the terms and conditions for tutors.
